Patients have rights, personal values, and beliefs which are to be respected and supported. Cole Aesthetic Center, its employees, medical staff, and visitors have an obligation to observe the rights of each patient. There are established mechanisms to ensure that these rights and responsibilities will be observed and communicated. Cole Aesthetic Center recognizes that the safety of health care delivery is enhanced by the involvement of the patient as a partner in the health care process. The medical staff, administration and staff endorse and adhere to the Statement of Patient Rights and Responsibilities.
Advance Directives: It is the policy of Cole Aesthetic Center that in the event a patient goes into cardiac or respiratory distress or any other medical emergency, all emergency care will be provided, including the calling of paramedics and transfer to a local hospital when indicated. Cole Aesthetic Center policy is to make every effort to resuscitate all patients. If a patient’s wishes are not to be resuscitated (DNR) the patient must bring a copy of his/her POLST (Physicians Orders of Life Sustaining Treatment) to have in our records. This POLST form must be completed by your primary care physician and cannot be completed by Cole Aesthetic Center Physician.
Ownership: Cole Aesthetic Center is a 100% privately owned Corporation by Eric A. Cole MD, FACS.
You have the right to a fair, fast and objective review of any complaint you have against your physician, their staff or the facility. This includes complaints about waiting times, operating hours, the actions of health care personnel, and the adequacy of the health care facilities.
If you have complaints or concerns you have the right to file them with the following:
Cole Aesthetic Center
9800 Levin Road, Suite 101
Silverdale, WA 98383
Washington State Department of Health
Town Center 2
111 Israel Road SE
PO BOX 47820
Olympia, Washington 98504-7820
You are responsible for being considerate of other patients by:
You are responsible to discuss pain relief choices with your physician or nurse and communicate if you are having uncontrolled pain.
We take extra care to make sure that our patients are at the center of everything we do. Our core values are established to bring our practice standards above and beyond. Our patients are treated as individuals with custom tailored care throughout every consultation, procedure and everything in b... Read More
My visit to the center far exceeded my expectations. The staff, assistants and Dr. Cole were professional, efficient, and made me feel valued. I relied on a referral and waited until I could visit Cole Aesthetics. I am, now, more than confident moving forward with the work I’ll be having done a... Read More
I have worked in the medical field for many, many years and I have to say, what a difference Dr. Cole’s office is from the usual medical office along with his skill and knowledge that make the entire package such a good experience when you go there. The atmosphere is so warm and the people that... Read More
This is a very wonderful office. They really spoil you with professional courtesy and genuine friendliness. I have received samples of skin products with information either from the staff or by pamphlet. They are on top of their game with current technological equipment and products. Dr. Cole is ... Read More
I had surgery with Dr. Cole to remove the bags under my eyes and he did a fantastic job! I could not be happier! I have also had laser work done by Jamye and she does amazing work. I would recommend them to absolutely anyone! Also just had Botox with Heidi the new PA and she was awesome!... Read More